Terms of service

These Terms of Service govern your use of the TidyBroom online store and your purchase of products from us.

Throughout these Terms, “TidyBroom,” “we,” “us,” and “our” refer to TidyBroom. “You” and “your” refer to visitors, customers, and other users of our website.

By accessing our website or purchasing from us, you agree to these Terms of Service and any additional policies referenced on our website.

1. Online Store Terms

By using our website, you represent that you are legally capable of entering into a binding agreement in your jurisdiction or that you are using the website with any authorization required by applicable law.

You may not use our products, website, or services for unlawful purposes or in violation of applicable laws.

2. Product Information

We make reasonable efforts to present our products accurately, including descriptions, photographs, features, dimensions, and other relevant information.

Actual product appearance may vary slightly due to natural material variations, manufacturing differences, photography, lighting, or display settings.

We reserve the right to update product information or discontinue products where permitted by applicable law.

3. Pricing

Product prices are displayed on our website and may change from time to time.

The price applicable to your order will normally be the price displayed and confirmed at checkout when your order is placed, subject to correction of obvious errors and applicable law.

Promotional offers, discount codes, and special pricing may be subject to separate conditions and availability.

4. Orders

Submitting an order does not necessarily mean that it has been accepted.

We reserve the right, where legally permitted, to refuse or cancel orders due to circumstances such as suspected fraud, payment problems, inventory errors, incorrect pricing, or inability to fulfill an order.

If we cancel an order after payment has been successfully collected, the applicable amount will be refunded.

5. Payment

Customers must provide current, complete, and accurate billing and payment information.

Payments are processed through the payment methods made available at checkout. Your use of a third-party payment service may also be subject to that provider's terms.

6. Shipping

TidyBroom provides free worldwide shipping.

Our standard estimated delivery timeframe is 7–10 days. Delivery dates are estimates rather than guarantees unless expressly stated otherwise.

Additional information is available in our Shipping Policy.

7. Returns and Refunds

Eligible purchases may be returned within 30 days of delivery in accordance with our Return & Refund Policy.

We provide free eligible returns within this period, subject to the conditions stated in that policy.

8. Accuracy of Information

We make reasonable efforts to ensure information on our website is accurate and current. However, occasional typographical errors, inaccuracies, or omissions may occur.

Where permitted by law, we may correct such information and update website content without prior notice.

9. Intellectual Property

Unless otherwise indicated, the website's original branding, layout, written content, graphics, and other proprietary materials are owned by or licensed to TidyBroom and are protected by applicable intellectual property laws.

You may use our website for personal, non-commercial shopping purposes. Unauthorized reproduction, distribution, modification, or commercial exploitation of protected content is prohibited.

10. Prohibited Uses

You may not knowingly use our website to engage in unlawful activities, transmit malicious code, interfere with website security, attempt unauthorized access, impersonate another person, infringe intellectual property rights, or conduct fraudulent activity.

11. Third-Party Services

Our website may use or provide access to third-party services, including payment, shipping, analytics, or ecommerce technology providers.

We are not responsible for third-party websites or services beyond the extent required by applicable law. Your use of those services may be governed by separate third-party terms and privacy practices.

12. Disclaimer and Limitation of Liability

To the fullest extent permitted by applicable law, our website and services are provided subject to the warranties and remedies expressly stated by us and those that cannot legally be excluded.

TidyBroom will not be liable for indirect, incidental, special, or consequential losses to the extent such limitations are permitted by applicable law.

Nothing in these Terms excludes or limits liability or consumer rights that cannot legally be excluded or limited.

13. Indemnification

To the extent permitted by applicable law, you agree to indemnify TidyBroom against claims, liabilities, or reasonable expenses arising from your unlawful misuse of the website or material violation of these Terms.

14. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

15. Changes to These Terms

We may update these Terms from time to time. The current version will be posted on our website with an updated revision date.

16. Governing Law

These Terms are governed by applicable laws, subject to any mandatory consumer protection laws and jurisdictional rights that apply to individual customers.